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HealthCare Global Enquiries
There is no fee for using this service and there is no commitment of any kind.
Please be as precise as you can about the patient's current condition to be treated
Patient and Contact Information
Patient name:
Country:
Contact name
Relation to patient
Email:
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HCG Enquiry Form
Further information
Condition to be treated
Medical condition
You cannot submit attachments with this form but please state the date and nature of any medical reports that you have available.  If you wish to submit these immediately you do not have to use this form.
You can also submit an enquiry by e-mail to
Scans available for submission
When requested you will need to send recent scans in DICOM format directly to Klinik Hirslanden.  Scans may be posted on a CD or can be uploaded directly by internet and they will advise you how to do this at the appropriate time.  Please list below what scans you have available to send. 
Date
Type
Scan
Further information regarding scans
We offer further information on private scanning centres in many countries to assist you in making enquiries for treatment or second opinions and we are always expanding this coverage.  Visit the Scanning Centres page and follow the link for your country.
Authorisation to submit an enquiry
I am the patient or I am authorised by the patient and I hereby request MHL to submit this enquiry to HCG, India.  I understand that all clinical and financial decisions will be made by HCG and that MHL's role is confined to facilitating this initial enquiry.  MHL will not be responsible for any treatment or failure to diagnose or adequately treat any condition, whether disclosed or undisclosed.
Please send a blank e-mail to our test service and wait for the auto-response.  If you do not receive this, check your spam filter or your mail settings. We cannot help you if our e-mails are blocked!
What happens next?
If you have supplied sufficient information we will send your enquiry to HCG and they will normally respond to you directly.  If we cannot submit your enquiry for any reason or more information is needed we will tell you by e-mail.
Please type these characters  into the box. Letters must be typed in upper or lower case as you see them.
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Scans and medical records
Please do not send scans or medical histories to us.  We are not doctors and we cannot review or comment upon individual cases.  These will be called for by HCG if and when required.
Communications
Internet and e-mail are used to ensure that enquiries are handled rapidly and efficiently, however these are not secure media and we shall not be responsible for information which may be accessed without authorisation or fails to arrive.  By contacting us in this way patients or doctors indicate their agreement with us that the avoidance of unnecessary delay for patients with serious medical conditions outweighs any such small risks.
Spam filters
E-mails from unfamiliar sources may be blocked by your spam filter.  If you do not receive a reply from us or your chosen centre, check your spam or junk mail box in case it has been intercepted in this way.
MHL (Medilux Healthcare Ltd.) promotes individual hospitals or hospital groups which we believe offer high standards of care. We provide you with general information and details of how to make contact with the centre, but we shall not be responsible for the quality of any diagnosis or treatment given or for the failure to diagnose or treat any condition. We cannot advise or enter into correspondence about individual cases and we do not arrange or facilitate treatments.
Important note to all patients
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MHL international web sites
MHLclinics.com
MHL web sites in 30 countries
Web sites in 30 countries
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