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There is no fee for using this service and there is no commitment of any kind.
Scans and medical records
Please do not send scans or medical histories to us. We are not doctors and we cannot review or comment upon individual cases. These will be called for by HCG if and when required.
Communications
Internet and e-mail are used to ensure that enquiries are handled rapidly and efficiently, however these are not secure media and we shall not be responsible for information which may be accessed without authorisation or fails to arrive. By contacting us in this way patients or doctors indicate their agreement with us that the avoidance of unnecessary delay for patients with serious medical conditions outweighs any such small risks.
Spam filters
E-mails from unfamiliar sources may be blocked by your spam filter. If you do not receive a reply from us or your chosen centre, check your spam or junk mail box in case it has been intercepted in this way.
MHL (Medilux Healthcare Ltd.) promotes individual hospitals or hospital groups which we believe offer high standards of care. We provide you with general information and details of how to make contact with the centre, but we shall not be responsible for the quality of any diagnosis or treatment given or for the failure to diagnose or treat any condition. We cannot advise or enter into correspondence about individual cases and we do not arrange or facilitate treatments.
Important note to all patients
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